Client Relationship Manager

Position Type

Multiple Opportunities Available

Speciality

Greensill Pay / FreeUp

Location

Shoreditch, UK - With Travel

Role Purpose

Deliver a best in class client experience and implementation of the Greensill Pay / FreeUp product and service. We aim to give employees financial freedom through access to their earned wages that is rightfully theirs, immediately after they have earned it, rather than wait for weeks for payday. We are helping to combat the payday loan industry and has a significant impact on wellbeing, by contributing to a reduction in financial stress.

How do I apply for this role?

Please email an up-to-date CV and covering letter by clicking on Apply Now.

Accountabilities

  • Build client relationships as part of a collaborative team involved in pitching, product / service integration and ongoing client support
  • Build and own a project plan to deliver the product / service with a new client
  • Business analysis and process mapping to capture the client’s current business process and how we might integrate the product
  • Ongoing servicing of clients and client management for the Greensill Pay / FreeUp product

Skills and Abilities

  • Experience working in teams, leading delivery, and developing client relationships
  • Experience in the public sector or in large private blue-chip organisations
  • Experience managing internal and external stakeholders
  • Ability to work collaboratively with others and navigate complex decision making
  • Ability to facilitate workshops / meetings and build consensus between people
  • Ability to collaborate well with product, designers, marketing / comms and sales teams
  • 2-4 years’ experience in consulting, internal audit or assurance
  • Confident and empathetic communicator
  • Ability to engage with individuals at all levels
  • Ability to deal with pressure in a professional manner
  • Accuracy and attention to detail
  • Able to work in a fast-paced environment on multiple clients
  • Understand the need to manage confidential and sensitive information
  • Resourceful, pragmatic and solution focused with a customer centric can-do approach
  • Excellent organisation and prioritisation skills
  • Strong Microsoft office skills
  • Flexible, adaptable and able to deal with ambiguity
  • High degree of personal integrity, honesty and professionalism

Perks of the job

Hard Work, Well Paid

Our mix of salary, bonus and equity means that when your hard work leads to Greensill's success, you will be generously rewarded. What's more, all of our compensation packages include competitive pensions and benefits.

Great People, Great Work

Greensill people are smart. We are original thinkers who bring innovative ideas to work everyday. We work hard, respect one another, and are treated equally, no matter our position in the company.

Bright Future, Worldwide

The phenomenal rate of global growth that Greensill enjoys translates into abundant opportunity for career development, no matter your role or geographic location. Join us for an exciting career path that can only be offered by one of the fastest growing fintechs in the business.

Cool Offices, Cool Places

Wherever you work for Greensill, you will be in a smart, inclusive and friendly office with all the resources you need. We choose the best locations in the best cities, so you can focus on your work in a challenging and energetic environment without the typical burdens of bureaucracy or hierarchy.

Hear from our people

It’s exciting to come to work and be part of a growing company with fantastic people, where we pull out all the stops to get the job done.

Ann Jones,
Team Leader Payments, UK

Greensill encourages an entrepreneurial spirit among its employees that empowers and inspires our team to find innovative solutions every day.

Adam Cherubini,
VP Origination, USA

I enjoy working in a growth environment, with spirited and smart, eager colleagues who are keen to learn every day.

Myrjam Tschoeke,
Global Head of Origination, Germany

Every day is different, and the team is made up of people from such varied backgrounds so you’re constantly learning and getting different ideas on how to do things.

Debora Santosa,
VP Origination, Australia

Greensill provides an inclusive, family-natured, innovational culture that encourages out of the box thinking.

Jivesh Singh,
Associate, South Africa

Greensill gives hardworking employees the support they need to grow professionally, and the freedom to take on as much responsibility as they desire.

Rachelle Bower,
Analyst, USA

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