IT Technician

Position Type

Permanent - Full Time

Speciality

Technology

Location

Daresbury, UK

Role Purpose

As part of our continued growth we are looking for an IT Technician, with Windows Server and Network skills to provide a quality and efficient customer to service to our colleagues.

How do I apply for this role?

Please email an up-to-date CV and covering letter by clicking on Apply Now.

Accountabilities

  • Answer and log incoming support calls/emails into the IT Management System
  • Provide high quality Customer Service and Communication
  • Troubleshoot and resolve logged support issues, in an efficient manner
  • Working on high impact issues to ensure services are resumed quickly
  • Provide hands on software and hardware support
  • Use reports to ensure users systems are running efficiently
  • Application administration & support (Enterprise and in house built)
  • Meet response time and customer satisfaction targets
  • Support the configuration, maintenance and upgrading of a Microsoft Windows client environment.
  • Be involved in both reactive and problem management of customer IT issues in line with ITIL best practices

Skills and Abilities

  • Relevant qualifications/experience in a similar role
  • Proven experience of configuring, maintaining and upgrading Windows 7,10 and Anti-Virus & Security
  • Extensive knowledge of MS Office & Office 365 desktop products
  • Experience of TCP/IP, DNS, DHCP, LAN, WAN, VOIP systems
  • Excellent communication and organisation skills
  • Customer centric mindset with a can-do attitude
  • Thrive in a collaborative team working environment
  • Solutions orientated
  • Recognised IT qualification such as NVQ
  • ITIL v3 Foundation
  • There will be an occasional need to travel to other UK sites

Perks of the job

Hard Work, Well Paid

Our mix of salary, bonus and equity means that when your hard work leads to Greensill's success, you will be generously rewarded. What's more, all of our compensation packages include competitive pensions and benefits.

Great People, Great Work

Greensill people are smart. We are original thinkers who bring innovative ideas to work everyday. We work hard, respect one another, and are treated equally, no matter our position in the company.

Bright Future, Worldwide

The phenomenal rate of global growth that Greensill enjoys translates into abundant opportunity for career development, no matter your role or geographic location. Join us for an exciting career path that can only be offered by one of the fastest growing fintechs in the business.

Cool Offices, Cool Places

Wherever you work for Greensill, you will be in a smart, inclusive and friendly office with all the resources you need. We choose the best locations in the best cities, so you can focus on your work in a challenging and energetic environment without the typical burdens of bureaucracy or hierarchy.

Hear from our people

It’s exciting to come to work and be part of a growing company with fantastic people, where we pull out all the stops to get the job done.

Ann Jones,
Team Leader Payments, UK

Greensill encourages an entrepreneurial spirit among its employees that empowers and inspires our team to find innovative solutions every day.

Adam Cherubini,
VP Origination, USA

I enjoy working in a growth environment, with spirited and smart, eager colleagues who are keen to learn every day.

Myrjam Tschoeke,
Global Head of Origination, Germany

Every day is different, and the team is made up of people from such varied backgrounds so you’re constantly learning and getting different ideas on how to do things.

Debora Santosa,
VP Origination, Australia

Greensill provides an inclusive, family-natured, innovational culture that encourages out of the box thinking.

Jivesh Singh,
Associate, South Africa

Greensill gives hardworking employees the support they need to grow professionally, and the freedom to take on as much responsibility as they desire.

Rachelle Bower,
Analyst, USA

Have a question about our recruitment process?